Welcome to Lavvyaashi! These Terms and Conditions ("Terms") govern your use of the website www.lavvyaashi.com and your purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy, Returns & Refunds Policy, and Shipping Policy. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

  • Applicability: These Terms apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and/or contributors of content.

  • Age of Use: By placing an order with us, you confirm that you are at least 18 years of age or are a minor using the website under the supervision of a parent or legal guardian.

2. Products & Disclaimers

  • Authentic Ayurveda: Lavvyaashi offers authentic Ayurvedic herbal, beauty, and medicine products handcrafted with traditional wisdom.

  • Product Information: While we strive for accuracy, the information provided on this website about our products is for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

  • Health Disclaimer: Our medicine and herbal products are designed to support a healthy lifestyle. We strongly advise that you consult with a qualified Ayurvedic practitioner, Vaidya, or a medical doctor before using any of our products, especially for chronic diseases or pre-existing conditions. The results of using these products may vary from person to person. Lavvyaashi shall not be held liable for any adverse effects that may result from the use of the products.

3. Orders and Payments

  • Pricing: All prices are listed in Indian Rupees (₹) and are inclusive of GST.

  • Payment Security: We accept various payment methods, including Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD). All online payments are processed securely through our trusted payment gateway partner, Razorpay. We do not store your financial information.

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or issues identified by our fraud prevention department.

4. Shipping and Delivery

  • Shipping Region: We only ship products to addresses within India.

  • Shipping Policy: For all details regarding processing times, shipping costs, and delivery timelines, please refer to our dedicated Shipping Policy page.

5. Returns and Refunds

  • Strict Policy: Due to the nature of our Ayurvedic products, we maintain a strict Returns & Refunds Policy.

  • Eligibility: Returns are only accepted for unopened, unused, and sealed products within 7 days of delivery.

  • Non-Returnable Items: Opened medicines, supplements, and personal care products are non-returnable for health and safety reasons.

  • Full Policy: For detailed instructions on how to initiate a return, return shipping costs, and refund timelines, please review our comprehensive Returns & Refunds Policy page.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and the brand name Lavvyaashi, is the intellectual property of Dr. Nishi Sharma and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from this site without our express written permission.

7. User Obligations

You agree not to use this website for any unlawful purpose or to:

  • Violate any applicable laws or regulations.

  • Infringe upon our intellectual property rights or the rights of others.

  • Transmit any viruses, malware, or destructive code.

  • Engage in any fraudulent activity.

8. Limitation of Liability

Lavvyaashi, its founder, employees, or affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or products.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Mandi, Himachal Pradesh.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

For any questions about these Terms, please contact us at: