our privacy is of utmost importance to us at Lavvyaashi. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, www.lavvyaashi.com, and make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

  • Personal Information: When you make a purchase or register on our website, we collect personal details that you provide to us, including your name, shipping and billing address, email address, and phone number. This information is essential for fulfilling your orders and communicating with you.

  • Payment Information: When you make a purchase, your payment details (such as credit/debit card information, UPI ID, or net banking details) are processed by our secure third-party payment gateway, Razorpay. We do not store your financial information on our servers.

  • Usage Data: We may collect non-personal information about how you access and use our website. This data may include your computer's Internet Protocol (IP) address, browser type, pages visited, time spent on those pages, and other statistics. This helps us to improve your browsing experience and enhance our website's functionality.

  • Cookies: Our website uses cookies to enhance your experience. These are small files placed on your device to remember your preferences, track your shopping cart, and personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process and Fulfill Orders: We use your personal information to process your payments, ship your products, and provide you with order confirmations and updates.

  • To Communicate with You: We use your contact information to respond to your inquiries, provide customer support, and inform you about your order status.

  • To Improve Our Services: We use Usage Data to analyze website traffic and user behavior, helping us to improve the design, content, and functionality of our website.

  • For Marketing & Promotions: With your explicit consent, we may use your email address to send you newsletters, special offers, and information about new products or services. You can opt out of these communications at any time.

  • For Legal and Regulatory Compliance: We may use your information to comply with legal obligations, enforce our policies, and protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted third parties as necessary to operate our business and provide our services.

  • Service Providers: We share your information with third-party service providers who assist us in our operations, such as our payment gateway (Razorpay) and courier partners who deliver your orders. These partners are required to protect your information and are prohibited from using it for any other purpose.

  • Legal Requirements: We may disclose your personal information if required by law or in response to a valid request from government authorities.

4. Data Security

We are committed to ensuring the security of your data. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our website is secured with an SSL certificate, and all payments are processed through the highly secure Razorpay payment gateway, which uses industry-leading encryption.

5. Your Rights

You have the right to access, update, or delete your personal information. If you have any concerns about the data we hold, please contact us at support@lavvyaashi.com.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: